Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (email address, company name)
• Vendor information you add to your account
• Documents uploaded through our platform (Certificates of Insurance, W-9s)
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and extract data from uploaded documents
• Send you alerts about expiring certificates
• Respond to your requests and support inquiries
• Send you technical notices and security alerts

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in operating our platform
• Professional advisors (lawyers, accountants) as needed
• Law enforcement when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of your data or object to certain processing activities.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@vendorflow.com