VendorFlow

Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using VendorFlow, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

VendorFlow provides a platform for tracking vendor compliance documents, including Certificates of Insurance (COIs). Our service includes document storage, AI-powered data extraction, expiration alerts, and vendor management tools.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to:

  • Upload fraudulent or misleading documents
  • Attempt to gain unauthorized access to our systems
  • Use the service to violate any applicable laws
  • Resell or redistribute the service without authorization

5. Data Ownership

You retain ownership of all data and documents you upload to VendorFlow. We do not claim ownership of your content. You grant us a limited license to process your data solely to provide our services.

6. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect service availability.

7. Limitation of Liability

VendorFlow is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our AI-powered document extraction is provided as an aid and should be verified by users.

8. Billing and Payments

Paid plans are billed monthly or annually as selected. You may cancel at any time, and your access will continue until the end of your billing period. Refunds are provided at our discretion.

9. Termination

We reserve the right to suspend or terminate your account for violation of these terms. You may terminate your account at any time by contacting us.

10. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms.

11. Contact

Questions about these Terms of Service? Contact us at legal@vendorflow.com